At Plasmapp America, we strive to process and ship your order as quickly and efficiently as possible. Please review our shipping policy below:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times vary depending on your location and the shipping method selected at checkout.
Once your order ships, we will provide a tracking number via email.
We use trusted carriers such as:
FedEx
Carrier and service level are selected based on destination, size, and weight of your order.
We currently ship only within the United States.
If you are outside of the U.S. and would like to place an order, please contact us at support@plasmappamerica.com.
We are not responsible for delays caused by:
Carrier-related issues (weather, labor strikes, customs, etc.)
Incorrect or incomplete shipping addresses provided by the customer
Once a package has been marked as “Delivered” by the carrier, Plasmapp America is not responsible for lost or stolen items. Please contact the shipping provider to file a claim if necessary.
If you have any questions about your order or shipping details, feel free to contact us at: